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FAQ's - Frequently Asked Questions


What is a short haul move?
This is a move that is less than 450 miles. Make sure to inquire with your moving company as you may have to pay long distance charges even for short haul moves.

What is a local move?
This usually refers to moves that are less than 100 miles and within the same state.

What is an intrastate move?
This refers to a move of more than 100 miles within the same state.

Am I guaranteed that my online move estimate will be 100% accurate?
Additional moving costs may be required by any moving company so you may need to pay extra at the end of your move. However, the more details you provide beforehand, the more accurate your quote will be.

How long do I have to inspect my belongings for lost or damaged items after the move?
You generally have 60 days to perform this inspection and notify your moving company of any problems.

What is hoisting? 
?Certain large awkward items such as wall units or pianos may have to be hoisted out of a window instead of being carried down a flight of stairs. Check with your moving company about the availability and cost of this service. 

What is long carry? 
You may be charged an additional fee if the moving van can’t come within a certain distance from the entrance of your destination. This is generally 75 feet, but you need to check with your particular moving company. ? 

What is a binding estimate?
This guarantees the exact cost of the move based on any services requested or deemed necessary at the time of the estimate. Additional services that are requested or required such as shuttle service, additional packing or adding items will be added to the cost of the estimate.

Can I ride with the movers on my moving day?
No, moving companies do not allow passengers to accompany them in the moving truck for liability reasons.

Can I pack and move some smaller items before the movers arrive?
Yes, you should spend your time packing boxes and have friends and family members spend their time carrying the boxes to the moving truck.

Will I have to pay for anything besides labor costs for my move?
Yes, you may have to pay for required packing supplies and for special care required to pack delicate or oversized items such as televisions or pianos. Make sure to discuss these fees with your moving company before your move.

What is hoisting?
Certain large awkward items such as wall units or pianos may have to be hoisted out of a window instead of being carried down a flight of stairs. Check with your moving company about the availability and cost of this service.

What is full packing?
Your movers will pack everything in your household for you. Make sure to keep any legal papers, medicines and valuables with you during the move.

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